The first step is to design a new water pipe system. Our team of plumbing engineer's designs are produced to meet or exceed the local plumbing and building codes. Careful consideration is taken to design a system that is as quiet and efficient as possible. Type “K” copper pipe is installed as it is the heaviest gauge copper piping available in conjunction with Wirsbo Aquapex® piping. This added feature will help to ensure years of trouble free use. When our plumbing engineer's have completed the new plumbing system design, a plumbing and building permit is obtained from the Municipal Hall. A preconstruction information meeting is held for the residents at which point they will be introduced to our staff and have an opportunity to ask questions. The residents will be informed of what to expect throughout the duration of the projects and the procedures involved. Before any work takes place within suites, each resident will be issued a notice of entry 24 hours in advance. The notice of entry will have a detailed summary of work to be performed. Progress reports will be periodically posted in the lobby as work progresses.

Every effort is made to have the minimal number of water shutdowns to the water system as possible. Residents will have prior notice of any water shutdowns, however, if water is turned off during the day it will be fully restored by 5:00pm. When water is completely shutdown, bottled water is available to all tenants in the lobby. Our cleaning crews clean each area of our work throughout the building every day and ensures the resident's belongings are put back to their original locations. Work usually takes place from 8:00am to 5:00pm, Monday to Friday, excluding holidays. On completion of the retrofit, a set of drawings showing the location of all piping as installed is provided. A copy of all inspection reports from the Municipal Inspectors are also forwarded. A full briefing on the operation of the new piping system is provided.